Supported Documents

TrustGate supports identity document verification for over 190 countries. This reference covers all supported document types, their regional availability, and extracted data fields.

Identity Documents

Passports

Passports are supported from all countries that issue machine-readable travel documents (MRTDs).

Coverage: 195+ countries

Extracted Fields:

• Full name (surname, given names)
• Date of birth
• Passport number
• Nationality
• Sex
• Issue date
• Expiry date
• Issuing country/authority
• MRZ data (with check digit validation)
• Photo

MRZ Formats Supported:

• TD3 (standard passport, 2-line MRZ)
• TD1 (ID card size, 3-line MRZ)
• TD2 (ID card format, 2-line MRZ)
• ICAO 9303 compliant documents

National ID Cards

Full Support (OCR + MRZ):

Region	Countries
Europe	Germany, France, Spain, Italy, Netherlands, Belgium, Austria, Switzerland, Portugal, Poland, Czech Republic, Sweden, Norway, Denmark, Finland, Ireland, Greece, Romania, Bulgaria, Hungary, Croatia
Americas	USA (State IDs), Mexico, Brazil, Argentina, Colombia, Chile
Asia-Pacific	Singapore, Hong Kong, Japan, South Korea, Taiwan, Malaysia, Thailand, Philippines, India (Aadhaar), Indonesia
Middle East	UAE, Saudi Arabia, Israel, Turkey
Africa	South Africa, Nigeria, Kenya, Egypt

OCR Only (No MRZ):

Countries with non-standard ID formats:

• China (Resident ID Card)
• Russia (Internal Passport)
• Vietnam
• Pakistan

Extracted Fields:

• Full name
• Date of birth
• ID number
• Address (where present)
• Issue date
• Expiry date
• Issuing authority

Driver's Licenses

Tier 1 - Full Support:

Country	Regions/States
United States	All 50 states + DC, Puerto Rico, Guam
Canada	All provinces and territories
United Kingdom	England, Scotland, Wales, Northern Ireland
Australia	All states and territories
Germany	EU standardized format
France	EU standardized format

Tier 2 - Standard Support:

Country	Notes
Spain	EU format
Italy	EU format
Netherlands	EU format
Ireland	EU format
New Zealand	All regions
Mexico	Federal and state licenses
Brazil	CNH (Carteira Nacional de Habilitação)
Japan	Standard format
South Korea	Standard format
India	All states

Extracted Fields:

• Full name
• Date of birth
• License number
• Address
• Issue/expiry dates
• License class/category
• Restrictions/endorsements
• Photo

Residence Permits

Supported Formats:

Type	Countries
EU Residence Permit	All EU/EEA countries
UK BRP	Biometric Residence Permit
US Green Card	Permanent Resident Card
Schengen Visa	Short-stay visa sticker
Work Permit	Country-specific formats

Extracted Fields:

• Full name
• Nationality
• Permit type
• Permit number
• Valid from/until
• Conditions/restrictions
• Issuing authority

Proof of Address Documents

Utility Bills

Type	Providers
Electricity	All major providers
Gas	All major providers
Water	Municipal and private
Internet/Telecom	Major ISPs and telecoms

Requirements:

• Must be dated within 3 months
• Must show full name and address
• Account holder name must match applicant

Bank Statements

Type	Support Level
Major Banks	Full support with institution detection
Online Banks	Full support (Revolut, N26, Monzo, etc.)
Credit Unions	Standard OCR

Requirements:

• Must be dated within 3 months
• Must show account holder name
• Must show current address
• First page only required

Government Documents

Document Type	Countries
Tax Documents	USA (IRS), UK (HMRC), Canada (CRA), Australia (ATO), Germany
Social Security Letters	USA, UK, Canada
Council Tax Bills	UK
Voter Registration	USA, UK, India
Vehicle Registration	Most countries

Document Quality Requirements

Image Specifications

Parameter	Minimum	Recommended
Resolution	300 DPI	600 DPI
Dimensions	1000x1000 px	2000x2000 px
File Size	100 KB	500 KB - 5 MB
Color Depth	Grayscale	Full color

Accepted Formats

Format	Extension	Notes
JPEG	.jpg, .jpeg	Most common
PNG	.png	Lossless, larger files
PDF	.pdf	Single page recommended
HEIC	.heic	iOS photos (auto-converted)
WebP	.webp	Modern web format

Quality Checks

TrustGate automatically checks:

Check	Pass Criteria
Blur Detection	Sharpness score > 0.5
Glare Detection	No bright spots obscuring text
Corner Detection	All 4 corners visible
Text Readability	OCR confidence > 80%
Color/Contrast	Sufficient contrast for text
Document Completeness	All required fields present

Regional Document Specifics

United States

State IDs/Driver's Licenses:

• REAL ID compliant documents have enhanced verification
• Standard vs. Enhanced licenses (border crossing)
• Varies by state: address format, layout, security features

Additional Documents:

• Social Security Card (for verification, not upload)
• US Passport Card (domestic travel document)

European Union

EU ID Cards:

• Standardized format since 2021
• MRZ required on new cards
• Biometric chip (read via NFC where supported)

Country-Specific:

• Germany: Personalausweis with online ID function
• France: Carte nationale d'identit√© (CNI)
• Spain: DNI (Documento Nacional de Identidad)
• Italy: CIE (Carta d'Identit√† Elettronica)

United Kingdom

Primary Documents:

• UK Passport (burgundy or blue)
• Biometric Residence Permit (BRP)
• UK Driving Licence (photocard)

Proof of Address:

• Council Tax bill
• UK bank/building society statement
• HMRC correspondence

Asia-Pacific

Singapore:

• NRIC (National Registration Identity Card)
• FIN (Foreign Identification Number)

Japan:

• My Number Card (Individual Number Card)
• Residence Card (Zairyu Card)
• Driver's License

India:

• Aadhaar Card (12-digit unique ID)
• PAN Card
• Voter ID (EPIC)
• Passport

China:

• Resident ID Card (√ÖÑ∫¬ŠÑ∂»àê√∏§ÖÖ¬∂)
• Passport
• Mainland Travel Permit (for HK/Macau residents)

Language Support

OCR Language Recognition

TrustGate OCR supports:

Script	Languages
Latin	English, Spanish, French, German, Italian, Portuguese, Dutch, Polish, Turkish
Cyrillic	Russian, Ukrainian, Bulgarian, Serbian
Arabic	Arabic, Persian, Urdu
Chinese	Simplified, Traditional
Japanese	Kanji, Hiragana, Katakana
Korean	Hangul
Devanagari	Hindi, Sanskrit
Thai	Thai
Hebrew	Hebrew
Greek	Greek

Transliteration

For non-Latin scripts, TrustGate provides:

• Original script extraction
• Romanized/transliterated version
• Confidence scores for both

{
  "name": {
    "original": "Á©∫Ó√ï Ó≈¥ÔùÕ",
    "transliterated": "YAMADA TARO",
    "transliteration_confidence": 0.95
  }
}

Document Security Features

Verified Security Features

Feature	Detection Method
Holograms	Reflection pattern analysis
Watermarks	Transparency detection
Microprinting	High-resolution analysis
UV features	Specialized imaging (where available)
MRZ check digits	Mathematical validation
Chip data	NFC reading (mobile SDKs)

Fraud Detection

Automatic checks for:

• Digital manipulation (Photoshop, etc.)
• Screen captures (of other screens)
• Photocopies
• Known fraudulent templates
• Missing security features

Adding New Document Types

If you need support for a document type not listed:

1. Contact Support with:

   • Document type and country
   • Sample images (redacted)
   • Required extracted fields

2. Custom Templates (Enterprise):

   • We can create custom extraction templates
   • Typical turnaround: 2-4 weeks

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Next Steps

• Document Verification - How verification works
• Verification Statuses - Status lifecycle
• API Reference: Documents - API documentation